Included Health operates at the intersection of healthcare and technology, combining virtual and in-person care with expert navigation and AI-powered systems. The company's core mission is to transform the healthcare experience by connecting individuals to physician-led care across all specialties and settings. Its model integrates clinical access, administrative advocacy, and technology-driven answers to support both medical and financial well-being.
The company's technical foundation rests on AI-powered technology and data science. These capabilities underpin products that provide healthcare answers and navigation. Included Health brings together a diverse team of clinicians, data scientists, and care advocates to deliver its services.
Operating within the healthcare vertical, Included Health offers a suite of services that includes access to high-quality physician-led care, administrative support for financial and social well-being, and answers powered by a combination of artificial intelligence, data analytics, and clinical expertise. The approach aims to provide comprehensive support across the entire healthcare journey.